Enterprise Resource Planning

Semester and Year Offered:

Course Coordinator and Team: Anshu Gupta

Email of course coordinator: anshu@aud.ac.in

Pre-requisites: Basic course in Operations Research/Management Science and Operations Management at undergraduate or graduate level

Aim: The course has been designed to dwell on the basic concepts of ERP systems and their application across the various functional areas of an organization. The focus is on imparting an understanding of how ERP helps achieve business process integration.

Course Outcome:

After completing this course, student will be able to

1. Explain the scope of common enterprise systems (e.g., MM, SCM, CRM, HRM, procurement).
2. Comprehend the risks & benefits associated with implementing enterprise systems in an organizations.
3. Describe the selection, acquisition and implementation issues related to ERP systems.
4. Identify and describe common functionalities in an ERP system and explain the steps and activities in the ERP life cycle.

Brief description of modules/ Main modules:

Unit 1: Introduction to ERP (8 hours)

Introduction to enterprise and business processes; Basic ERP concepts; Risks and benefits of ERP; ERP and related technologies

Unit 2: ERP Implementation (10 hours)

Business modules of an ERP package; ERP package selection; ERP implementation life cycle; implementation process

Unit 3: ERP Transition and Deployment (8 hours)

ERP transition strategies; ERP vendors, consultants and employees; ERP operations and maintenance 

Unit 4: ERP - Present and Future (6 hours)

ERP and e-business; SAS and cloud ERP market; Mobile ERP

Assessment Details with weights:

• Case analysis: 20%
• Project: 20%
• Research paper analysis and presentation: 15%
• Quiz: 15%
• End term assessment: 30%

Reading List

1. Garg, V. K. and Venkatakrishna, N.K. (2003). Enterprise Resource Planning – Concepts and Practices, Prentice Hall India.
2. Jaiswal, M. and Vanapalli, G. (2005). Text Book of Enterprise Resource Planning, 1st Edition, Macmillan India Ltd.
3. Leon, A. (2008). Enterprise Resource Planning, 1st Edition, Tata McGraw Hill
4. Leon, A. (2008). ERP Demystified, 2nd Edition, Tata McGraw Hill, 2nd edition
5. Motiwalla, L. and Thompson, J. (2013). Enterprise Systems for Management, 2nd Edition, Pearson Education
6. Summer, M. (2013). Enterprise Resource Planning, Pearson Education.

Additional Reference

• Huq, Z., Huq, F., & Cutright, K. (2006). BPR through ERP: Avoiding change management pitfalls. Journal of Change Management, 6(1), 67-85.
• Huang, Z., & Palvia, P. (2001). ERP implementation issues in advanced and developing countries. Business process management journal, 7(3), 276-284.
• Hasibuan, Z. A., & Dantes, G. R. (2012). Priority of key success factors (KSFS) on enterprise resource planning (ERP) system implementation life cycle. Journal of Enterprise Resource Planning Studies, 2012, 1.
• Motwani, J., Subramanian, R., & Gopalakrishna, P. (2005). Critical factors for successful ERP implementation: Exploratory findings from four case studies. Computers in Industry, 56(6), 529-544.
• Finney, S., & Corbett, M. (2007). ERP implementation: a compilation and analysis of critical success factors. Business Process Management Journal, 13(3), 329-347.
• Hillman Willis, T., & Hillary Willis-Brown, A. (2002). Extending the value of ERP. Industrial Management & Data Systems, 102(1), 35-38.
• Nah, F. F. H., Faja, S., & Cata, T. (2001). Characteristics of ERP software maintenance: a multiple case study. Journal of Software: Evolution and Process, 13(6), 399-414.