Building Teams for Excellence

Semester and Year Offered: 3rd semester, 2nd year

Course Coordinator and Team: Dr. Richa Awasthy

Email of course coordinator: richa@aud.ac.in

Pre-requisites: none

Course Objectives/Description:

Interpersonal relations and group dynamics are most important aspects which affect the performance of people in any organization. It is not only to appreciate their importance, but it is equally necessary that organizational members and leaders develop the skills to effectively interact with each other as well as in groups and teams. This course deals with topics towards understanding of personality and self in interpersonal relations. The course deals with the importance of team work and group processes in the work context, how to manage and resolve conflicts to build an effective team and team leadership. The objective of this course is to introduce the practices and principles of interpersonal communication in both dyadic and group settings

Course Outcomes:

On successful completion of this course students will be able to:

1. Understand and handle the stages of team development and design an effective team in terms of size, level of interdependence, and trust.
2. Turn a group of individuals into collaborative team that achieve high performance through shared mission and collective responsibility.
3. Break down personal barrier that may stand in the way of enhancing their level of interpersonal relation in team.
4. Able to understand types and causes of conflict in teams.
5. Develop capacity to manage conflicts.

Brief description of modules/ Main modules:

Unit 1: Teams in organization

Teams as a system within the systems

Unit 2: Self and the Team

Centrality of self in team; Contours of healthy personality

Unit 3: Understanding self and others

Establish trust in teams; Role of feedback in self growth; Interpersonal relationship

Unit 4: Team design

Creating a balance team; Establish team roles

Unit 5: Stages of team building

Issues at each stage of team building

Unit 6: Managing Intergroup Conflict

Nature and causes of conflict; Conflict management strategies; importance of super ordinate goals

BUnit 7: developing skills for team management

Leading and building team; Skills for managing self-managed teams, project teams, virtual teams; Building effective teams

Assessment Details with weights:

Reading List:

1. Chang, R. Y. (1994). Building A Dynamic Team, Richard Chang Associates, United State of America
2. De Bono, E. (2004). How to Have a Beautiful Mind, Vermilion, London.
3. Hall, C. S., Gardner, L. and Campbell, J.B. (2011).Theories of Personality, Wiley India, 4th edition
4. Levi, D. (2011). Group Dynamics for Teams, (3rd Edition), Sage Publication, New Delhi.
5. Steward, R. (2003). Handbook of Team Working: Understanding and Managing Team, Infinity Books
6. West, M. (1996).Effective Teamwork, Excel Books, New Delhi.
7. Schutz, William (1958). Interpersonal Underworld. Harvard Business Review, 36:123-135.
8. Kirkman, B. L., Gibson, C. B., & Shapiro, D. L. (2001). “Exporting” teams: Enhancing the implementation and effectiveness of work teams in global affiliates Organizational Dynamics, 30(1), 12-39.
9. Linda A. Hill (1994). Managing your team. Harvard Business School, reading reference number: 9-494-081.

ADDITIONAL REFERENCE:

• Additional Cases and Readings / Articles are provided to the participants in form of a course manual as the commencement of the session.